Outage in Sage

Smart Transactions Service - Degraded Performance

Resolved Minor
September 14, 2023 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
INVESTIGATING 8 months ago - at 09/14/2023 11:02AM

We have identified an issue causing customers in Europe to experience delays for invoices submitted for accounts payable automation.
The products/services affected are:
Sage 50 (FR).
Sage 50 Cloud Portugal.
SBC Accounting UKI.
Payments Acceptance.

We are currently investigating.

INVESTIGATING 8 months ago - at 09/14/2023 10:58AM

We have identified an issue causing customers in Europe to experience delays for invoices submitted for accounts payable automation.
The products/services affected are:
Sage 50 (FR).
Sage 50 Cloud Portugal.
SBC Accounting UKI.
Payments Acceptance.

We are currently investigating.

INVESTIGATING 8 months ago - at 09/14/2023 10:19AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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