Outage in Sage

Sage Provisioning Portal (SEOS) - Major Outage

Resolved Major
October 10, 2023 - Started 7 months ago - Lasted 1 day
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/11/2023 03:34PM

The issue is resolved and the services continue to perform as expected.

MONITORING 7 months ago - at 10/10/2023 09:26AM

The services are performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the services.

INVESTIGATING 7 months ago - at 10/10/2023 08:32AM

We have identified an issue preventing customers in France, Spain and the UK from accessing all SEOS products. Customers that are logged in can use the services as expected.

The products/services affected are:
- Sage Online (FR)
- Sage 100 Partner Cloud (FR)
- Sage FRP 1000 (FR)
- Sage 200 Standard (UKI)
- Sage 200 Professional SPC (UKI)
- Sage 200 (ES)
- Sage Despachos (ES)
- Sage Murano Online (ES)
- Sage 300 Partner Cloud (NA)
- Sage 100 Partner Cloud (NA)
- Sage ERP (DE)

INVESTIGATING 7 months ago - at 10/10/2023 08:06AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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