Outage in Sage

Micropay SFTP for Payflow (AU) - Partial Outage

Resolved Minor
December 20, 2023 - Started 5 months ago - Lasted about 15 hours
Official incident page

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Outage Details

We are investigating a potential issue with the service. An update will be provided within 30 minutes.
Components affected
Sage People
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/21/2023 01:20AM

The issue is resolved and the service continues to perform as expected.

MONITORING 5 months ago - at 12/20/2023 11:14AM

We identified that Sage People was not consuming the files for Australian customers that use the Sage People SFTP integration for payslips and leave balances.

The service is now performing as expected. Avoiding a reoccurrence is our priority as we closely monitor the service.

INVESTIGATING 5 months ago - at 12/20/2023 10:33AM

We are investigating a potential issue with the service. An update will be provided within 30 minutes.

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