Feature Degradation

As of 01:18 UTC, March 26: The Salesforce Technology team continues to undertake the capacity upgrade to improve processing times. The team will monitor performance once this has been completed to assess whether the capacity upgrade has been successful. This may take an additional two hours to complete, and with the AMER region currently out of peak business hours, it may take until today's peak AMER business hours to assess the full impact of remediation actions. Additionally, the team continues to review recent releases to assess whether these may be affecting performance.

We will provide an update in two hours or sooner if new information becomes available.

As of 22:45 UTC, March 25: The Salesforce Technology team continues to undertake the capacity upgrade to improve processing times. The team will monitor performance once this has been completed to assess whether the capacity upgrade has been successful. This may take approximately two hours to complete, and with the AMER region moving out of peak business hours, it may take until tomorrow’s peak AMER business hours to assess the full impact of remediation actions. Additionally, the team continues to review recent releases to assess whether these may be affecting performance.

We will provide an update in two hours or sooner if new information becomes available.

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

There's a Salesforce feature degradation. The Proactive Monitoring service couldn’t provide real-time monitoring for some Signature customers during this time. This issue did not impact the performance of or access to Salesforce services, and there was no direct impact on customer orgs.

We identified the potential cause of the issue and are working on implementing a fix to resolve the impact to customers. We will provide an update in 30 minutes or sooner if we have more information.

There's a Salesforce feature degradation. The Proactive Monitoring service couldn’t provide real-time monitoring for Signature customers during this time. This issue did not impact the performance of or access to Salesforce services, and there was no direct impact on customer orgs.

We’re investigating the cause of the issue. We will provide an update in 30 minutes or sooner if we have more information.