Outage in Sauce Labs

2023-May-16 Service Incident (continued)

Resolved Major
May 16, 2023 - Started almost 2 years ago - Lasted about 1 hour
Official incident page

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Outage Details

Customers are continuing to experience intermittent issues starting Sauce Connect tunnels and running tests using Sauce Connect tunnels in our EU-Central data center. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 05/16/2023 08:34AM

This incident has been resolved.

MONITORING almost 2 years ago - at 05/16/2023 08:14AM

We have taken corrective action. Sauce Connect tunnels are starting and tests and the dashboard are working without issues. We are continuing to monitor.

INVESTIGATING almost 2 years ago - at 05/16/2023 07:15AM

The Sauce Labs dashboard in our EU data center is also slow to load. We are investigating.

INVESTIGATING almost 2 years ago - at 05/16/2023 07:08AM

Customers are continuing to experience intermittent issues starting Sauce Connect tunnels and running tests using Sauce Connect tunnels in our EU-Central data center. We are investigating.

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