Outage in Scaleway

[NETWORK]- Fiber cut between DC5 and DC3

Resolved Minor
March 28, 2024 - Started about 1 month ago - Lasted about 16 hours
Official incident page

Need to monitor Scaleway outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Scaleway, and never miss an outage again.
Start Free Trial

Outage Details

There is a fiber cut between DC5 and DC3 impacting the redundancy. The Teams are on the way to figure out the exact location of the cut.
Components affected
Scaleway DC5 Scaleway DC3
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/29/2024 09:22AM

All links are now back in production and DC5 is connected back with full capacity.

IDENTIFIED about 1 month ago - at 03/29/2024 08:38AM

During the night between 10:22PM UTC and 1:16AM UTC, our provider experienced another dark fiber cut heaviliy impacting DC5 public network performance for Dedibox and EMaaS product. DC5 Dedibox RPN network was totally isolated from DC3/DC2/AMS1 during that period, as both redundant dark fiber were at some point, both impacted by a cut.
Our provider did repair the first dark fiber cut at 02:58AM UTC, we are now putting back in production the links

INVESTIGATING about 1 month ago - at 03/28/2024 05:55PM

Due to capacity issue, Dedibox and Elastic-metal servers in DC5 could experienced reduced bandwidth and some packet loss.

INVESTIGATING about 1 month ago - at 03/28/2024 05:21PM

There is a fiber cut between DC5 and DC3 impacting the redundancy.
The Teams are on the way to figure out the exact location of the cut.

Monitor outages in real-time, stay one step ahead

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime