Outage in SchoolMint
SmartChoice Unavailable
Resolved Minor
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The update to the infrastructure has been applied and access to the SmartChoice enrollment portal is restored. The team is continuing to monitor performance.
The root cause of the 502 Gateway Error has been identified. The engineering team is applying an update to the infrastructure. Access to SmartChoice will be interrupted until approximately 4:15pm CST / 5:15pm EST.
Our engineering team is currently investigating reports of customers unable to access their SmartChoice enrollment portal. Customers are receiving a 502 Gateway Error message. The team is aware of the issue and working to restore access to the application.
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