Outage in Seesaw
Intermittent 504 Errors with CSV Rostering
Resolved MajorIncident Report
We are currently investigating an issue where some admins get a 504 error when attempting to upload rosters via the CSV rostering method.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 01/26/2023 04:29PM
The issue has been resolved and customers have been reporting that things are now working as expected with CSV Rostering.
MONITORING
over 2 years ago - at 01/26/2023 04:58AM
A fix has been implemented and we are monitoring the results to ensure there are no more CSV Rostering 504 errors coming through.
IDENTIFIED
over 2 years ago - at 01/25/2023 06:38PM
The issue causing the CSV Rostering 504 errors has been identified. A fix is being worked on.
INVESTIGATING
over 2 years ago - at 01/25/2023 04:15PM
We are currently investigating an issue where some admins get a 504 error when attempting to upload rosters via the CSV rostering method.
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