Outage in Sentry

Increased rate of crashes/ANRs on sentry-native SDK for Android

Resolved Minor
September 21, 2023 - Started over 1 year ago - Lasted 28 days
Official incident page

Need to monitor Sentry outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Sentry, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue on SDKs using sentry-native (React Native, Unity, Android), where customers might see an increased number of crashes/ANRs in the native layer on devices running Android 12 or later and the Google Play System Update (August 2023).
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 10/19/2023 04:25PM

We have identified the issue and we are working with external parties to fix the root cause. In the meantime, you can follow https://github.com/getsentry/sentry-java/issues/2955 for the latest details.

INVESTIGATING over 1 year ago - at 09/29/2023 03:27AM

We’re still investigating this issue. While we’re already able to reproduce the issue, we also see app crashes within various other native libraries (e.g. libhermes.so from RN, libbase.so from com.google.mainline.primary.libs) on the same device, hinting that something is wrong with the Google Play System update from August.

As an intermediate “solution” we added easy ways to disable sentry-native, but please be aware that you might see other crashes.

- For our Unity SDK, starting with version 1.6.0 there’s an option called “NDK integration” which allows you to disable sentry-native
- For our React Native SDK, starting with version 5.10.0 there’s now an enableNdk option which can be set to false
- For our Android SDK you can follow our docs on how to disable sentry-native

INVESTIGATING over 1 year ago - at 09/21/2023 08:03PM

We are currently investigating an issue on SDKs using sentry-native (React Native, Unity, Android), where customers might see an increased number of crashes/ANRs in the native layer on devices running Android 12 or later and the Google Play System Update (August 2023).

Stop Juggling Dozens of Status Pages – Monitor Them All in One Place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook