Outage in Seven Senders

Degraded API performance for customs endpoints

Resolved Minor
December 04, 2023 - Started 5 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently encountering degraded performance in the API functionality related to the POST and GET Customs endpoints. Our team is actively investigating the issue. Throughout this period, users may experience difficulties in creating, updating, or retrieving customs shipments or manifests. An update will follow.
Components affected
Seven Senders API
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 12/04/2023 12:38PM

The issue has been identified and resolved.
Throughout the day, we will maintain vigilance over the services.

We regret any inconvenience this may have caused.

INVESTIGATING 5 months ago - at 12/04/2023 11:42AM

We are currently encountering degraded performance in the API functionality related to the POST and GET Customs endpoints. Our team is actively investigating the issue. Throughout this period, users may experience difficulties in creating, updating, or retrieving customs shipments or manifests.
An update will follow.

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