Outage in Shippable

Login with BitBucket is failing

Resolved Minor
September 20, 2018 - Started over 5 years ago - Lasted over 3 years
Official incident page

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Outage Details

Logging in to Shippable using BitBucket fails with an OAuth error. We are investigating.
Latest Updates ( sorted recent to last )
RESOLVED over 5 years ago - at 09/20/2018 08:43AM

BitBucket login is working correctly and no new 401 errors have been reported. The service is functioning normally now.

MONITORING over 5 years ago - at 09/20/2018 08:08AM

A fix is in place and BitBucket login is now working as expected. We are continuing to monitor the service for any anomalies.

IDENTIFIED over 5 years ago - at 09/20/2018 08:07AM

All calls to the BitBucket API were being rejected with 401 responses. We have narrowed this down to our IP address being blocked at BitBucket's end. We are working around this by shifting to a new IP address.

INVESTIGATING over 5 years ago - at 09/20/2018 07:18AM

Logging in to Shippable using BitBucket fails with an OAuth error. We are investigating.

Latest Shippable outages

Some API calls failing - over 4 years ago
Shippable service is down - over 4 years ago
Shippable Service is down - over 4 years ago
Performance degradation - over 5 years ago
Service outage - over 5 years ago

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