Outage in Shippo

Email Outage

Resolved Minor
January 04, 2023 - Started over 1 year ago - Lasted about 5 hours
Official incident page

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Outage Details

We are currently experiencing an outage with our email providers. All email is currently being sent through our email provider is impacted. This will include 2FA, password rests and other transactional emails. We are in touch with them and monitoring.
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 01/05/2023 03:18AM

Our email provider has resolved the incident on their end and we have not seen any other problems since our last update. This incident is now resolved.

MONITORING over 1 year ago - at 01/05/2023 02:22AM

Our email provider has reported they are seeing improvements. We are seeing normal email patterns at Shippo. We are going to continue monitoring and will resolve this incident when our email provider does.

MONITORING over 1 year ago - at 01/05/2023 12:31AM

The mail provider has updated that there are still email issues affecting Shippo. We are continuing to monitor them and will update when they have corrected it.

MONITORING over 1 year ago - at 01/05/2023 12:22AM

Our email provider indicates the problem has been resolved and are not seeing any errors. We will continue monitoring.

INVESTIGATING over 1 year ago - at 01/04/2023 11:34PM

We are continuing to monitor this situation.

INVESTIGATING over 1 year ago - at 01/04/2023 10:48PM

We are currently experiencing an outage with our email providers. All email is currently being sent through our email provider is impacted. This will include 2FA, password rests and other transactional emails. We are in touch with them and monitoring.

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