Outage in Sierra Wireless

Service Disruption Notification – AirLink Mobility Manager AMM05 Site Down (GNOC-3382)

Resolved Minor
July 23, 2023 - Started 10 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Semtech/Sierra Wireless experienced a disruption with the AirLink Mobility Manager (AMM05) services platform. We are still investigating to determine the cause and scope of the impact. No ETR is currently available. We will provide an update as soon as we have additional information.
Components affected
Sierra Wireless AMM05
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/23/2023 09:48AM

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.

MONITORING 10 months ago - at 07/23/2023 08:48AM

Semtech/Sierra Wireless experienced a disruption with AMM05. The Web User Interface (UI) was down, AMM05 customers attempting to utilize the platform received timeout responses when trying to access the site. Corrective action was taken, and services were restored.

We are currently monitoring to ensure stability. We will consider this resolved if no further impacts are observed after one hour.

INVESTIGATING 10 months ago - at 07/23/2023 08:24AM

Semtech/Sierra Wireless experienced a disruption with the AirLink Mobility Manager (AMM05) services platform. We are still investigating to determine the cause and scope of the impact.

No ETR is currently available. We will provide an update as soon as we have additional information.

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