Outage in signageOS

Slower loading speed for Box

Resolved Minor

January 31, 2022 - Started about 2 years ago
Official incident page

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Outage Details

Users may experience slower loading speeds for Box, system is still operation and no device playback is affected. We are investigating the root cause for this slowdown.

Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 01/31/2022 10:41PM

DevOps and Box team found out the issue of random slowness of Box and deployed a fix into production. The issue was caused by inefficient data processing on the Box.

INVESTIGATING about 2 years ago - at 01/31/2022 02:02PM

Users may experience slower loading speeds for Box, system is still operation and no device playback is affected. We are investigating the root cause for this slowdown.

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Investigating possible connectivity issues for some regions - 8 months ago

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