Outage in Simon Data

Email Exports for Datasets, Segments and Campaigns Unavailable

Resolved Major
February 28, 2024 - Started 2 months ago - Lasted 6 days
Official incident page

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Outage Details

We are currently investigating an issue that prevents users to successfully export via email datasets, segments or campaigns. Our team is looking into this and we will continue to provide updates.
Components affected
Simon Data Simon Web App
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/05/2024 05:16PM

The new workflow is now live for exports

MONITORING 2 months ago - at 03/04/2024 10:21PM

We are QA-ing an adjustment to the functionality and will post here when it's resolved.

IDENTIFIED 2 months ago - at 02/28/2024 07:51PM

We are currently investigating an issue that prevents users to successfully export via email datasets, segments or campaigns. Our team is looking into this and we will continue to provide updates.

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