Is Simon Data Down?

Simon Data status is operational

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IsDown continuously monitor the official Simon Data status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Simon Data outages.

Stats for Simon Data outages in the last 30 days

Number of Outages


Average Downtime

379 mins

Total Downtime

379 mins

Since last incident

11 days

Users reports for Simon Data in the last 12 hours

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Get access to historical data and Simon Data's lastest outages

Minor · 11 days ago · lasted about 6 hours

Data Processing Delays - 5/17/2023

Our data processing infrastructure is running behind due to a transient issue identified at 1206am EST. This is causing temporary delays in data delivery and should be resolved soon. No data has been lost and the system should be caught up shortly.

Minor · about 1 month ago · lasted 22 minutes

Network Outage

We're currently investigating the issue.

Minor · 4 months ago · lasted about 1 hour

Degraded Simon Data Pipes and Syncs Performance

We are monitoring degraded performance of Simon Data Pipes and Syncs. Your organization may experience delays in journey syncs and/or data refreshes.

Minor · 4 months ago · lasted about 12 hours

Degraded Simon Data Pipes Performance

We are monitoring degraded performance of Simon Data Pipes. Your organization may experience data refreshes completing slightly later than expected.

Minor · started 5 months ago

Degraded Campaign Execution

At 3:13PM EST the infrastructure that executes campaigns began experiencing degradation impacting flows, data feed exports, and our legacy journeys product. Our team identified the symptom and addressed it, but there was a subsequent recurrence which is now being addressed via a deeper infrastructural remediation. We expect delays of messaging to be not longer than 3 hours in total before all campaigns are back on track.

Minor · started 9 months ago

Degraded Web App Performance

We are experiencing sporadic issues with AWS that is leading to intermittent 500 errors for users of the Simon Data application. We have identified the source of this issue and are currently working with AWS to resolve.

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Minor · started 9 months ago

Simon Mail Drag-and-Drop Editor Outage

We are currently experiencing an outage to our Drag-and-Drop Editor used by all Simon Mail customers. This is leading to errors creating, editing, and viewing templates in the Drag-and-Drop Editor. Any Simon Mail flows leveraging templates that had already been saved are not impacted and templates are being sent appropriately to customers.

Minor · started 10 months ago

Attentive Integration Transient Errror

We've discovered a transient error with the Attentive integration and are currently investigating. While we investigate the issue, we have paused the integration.

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Frequently Asked Questions

Is Simon Data down right now? What is Simon Data current status?
Simon Data seems to be up and running. We've updated the status 4 minutes ago.
Was Simon Data down today?
Simon Data is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Simon Data, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
Having problems with Simon Data and need support?
Simon Data outage? How can I monitor Simon Data?
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