Is Simon Data Down?

Simon Data status is operational

Are you having problems?

Users are not reporting problems in Simon Data

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Simon Data problems reported by users

This chart provides user-reported problems for Simon Data in the last 12 hours. It's a collection of user reports from different sources.

Latest Simon Data Outages

We continuously monitor the official Simon Data status page for updates on any ongoing outages. Check the stats for the latest 30 days and a list of the last Simon Data outages and possible affected you.

1 Outages in the last 7 days
1 Outages in the last 30 days
0 Days since last incident

Minor Resolved · about 20 hours ago · lasted about 12 hours

Degraded Simon Data Pipes Performance

We are monitoring degraded performance of Simon Data Pipes. Your organization may experience data refreshes completing slightly later than expected.

Minor Resolved · started about 1 month ago

Degraded Campaign Execution

At 3:13PM EST the infrastructure that executes campaigns began experiencing degradation impacting flows, data feed exports, and our legacy journeys product. Our team identified the symptom and addressed it, but there was a subsequent recurrence which is now being addressed via a deeper infrastructural remediation. We expect delays of messaging to be not longer than 3 hours in total before all campaigns are back on track.

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Minor Resolved · started 5 months ago

Degraded Web App Performance

We are experiencing sporadic issues with AWS that is leading to intermittent 500 errors for users of the Simon Data application. We have identified the source of this issue and are currently working with AWS to resolve.

Minor Resolved · started 5 months ago

Simon Mail Drag-and-Drop Editor Outage

We are currently experiencing an outage to our Drag-and-Drop Editor used by all Simon Mail customers. This is leading to errors creating, editing, and viewing templates in the Drag-and-Drop Editor. Any Simon Mail flows leveraging templates that had already been saved are not impacted and templates are being sent appropriately to customers.

Minor Resolved · started 6 months ago

Attentive Integration Transient Errror

We've discovered a transient error with the Attentive integration and are currently investigating. While we investigate the issue, we have paused the integration.

Minor Resolved · started 8 months ago

Simon Platform Degraded Performance

The Simon Data platform is currently experience an issue that is causing a slower than normal user experience. We are actively remediating the issue and will post an update as soon as the issue is resolved.

Minor Resolved · started 8 months ago

ETF Pipeline Outage

We are currently seeing issues with the AWS Lambda service that writes events from Kinesis to our Postgres DB. This is leading to a failure of some Event Triggered Flows. Our engineering team is currently investigating this issue.

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Frequently Asked Questions

Is Simon Data down right now? What is Simon Data current status?
Simon Data seems to be up and running. We've updated the status 6 minutes ago.
Was Simon Data down today?
Simon Data is up and running now. In the last 24 hours there was 1 outages.
I'm having issues with Simon Data, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check the Twitter account for more information.
  • Check on the top of the page if there are any reported problems by other users.
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