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Outage in Simon Data

Web Console and Audience API services degraded

Resolved Minor
June 02, 2026 - Started 7 days ago - Lasted about 2 hours
Official incident page

Incident Report

We're seeing errors on our web console and Audience API and are actively investigating.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 06/02/2026 05:09PM

There was a network hiccup from all of our services to our application database. All of our services momentarily lost connectivity during the outage. Restarting services restored connectivity.

MONITORING 7 days ago - at 06/02/2026 04:31PM

Services appear to be back to healthy. We're investigating the root cause.

INVESTIGATING 7 days ago - at 06/02/2026 04:17PM

We're seeing errors on our web console and Audience API and are actively investigating.

Latest Simon Data outages

AWS Redshift Outage - about 1 month ago
AWS Access Issue - 3 months ago
Sporadic login issues - 4 months ago

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