Is Simon Data Down? Check current status

Check if Simon Data is down, official outages, user-reported issues, and outages map.

Current Simon Data status

Simon Data is working normally

Updated from Simon Data official status page a few minutes ago

Simon Data not working for you?

Simon Data service health. Issues reported in the last 24 hours

Working Normally
Possible Incident
Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Simon Data status data.

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Simon Data recent outages and downtime history

IsDown has tracked 42 incidents since started monitoring Simon Data status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Incident Duration
Mar 31, 2025
01:59 AM CEST
Major
We're experiencing an outage. Flows and journeys will be delayed as we repair the impacted system.
about 1 hour
Mar 19, 2025
07:22 PM CET
Major
Simon is experiencing impacts to all data pipe refreshes, syncs, and journeys due to the Snowflak...
about 3 hours
Mar 05, 2025
10:17 PM CET
Major
We are currently experiencing a service disruption with the Simon Web App and Audience API. We ar...
about 1 hour
Mar 04, 2025
11:56 PM CET
Minor
We are currently experiencing a service disruption with the Simon Web App and are investigating t...
about 21 hours
Feb 19, 2025
01:32 AM CET
Minor
docs.simondata.com is currently unavailable. We are communicating with our partner on resolution....
about 3 hours
Oct 15, 2024
05:06 PM CEST
Major
Sparkpost is experiencing an elevated level of errors and latency on the Transmissions API for so...
about 4 hours
Sep 26, 2024
06:06 PM CEST
Major
Simon Data is currently investigating an issue where the Web App may not be accessible by users. ...
about 1 hour
Jul 31, 2024
03:09 AM CEST
Minor
The Journeys product is in a degraded state due to an outage of AWS Kinesis, upon which Journeys ...
about 22 hours
Jul 10, 2024
10:11 PM CEST
Minor
For Simon Mail customers, it has been identified that the inclusions of a preheader in both the e...
about 3 hours
Apr 25, 2024
05:53 PM CEST
Minor
We are currently investigating an issue that is preventing contacts from entering journeys.
about 2 hours
Sign up to check more outage history

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Simon Data reported issues and comments

No comments yet

Simon Data scheduled maintenances

IsDown aggregates scheduled maintenances for Simon Data. Currently, there are 2 more maintenances scheduled.

  • Oct 20 2025
    Jenkins Journeys Maintenance

    Scheduled for October 20, 2025 at 11:00 PM CEST · until 12:00 AM CEST

    Simon AI's Journeys infrastructure will be undergoing routine maintenance. During this time, journey processing may be delayed.

  • Oct 27 2025
    Simon's Syncs Maintenance

    Scheduled for October 27, 2025 at 10:00 PM CET · until 11:00 PM CET

    We will be undergoing scheduled maintenance during this time.

Simon Data components or services current status

Component Status
Simon Web App OK
Simon Event Trigger Flows OK
Simon Data Pipes OK
Simon Data Syncs OK
Simon Audience API OK
Simon Mail OK
3rd Party Email OK
3rd Party Push OK
3rd Party SMS OK
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Customer data platform that integrates various communication APIs and tools for targeted marketing, including email, SMS, and app messaging.

Monitoring Simon Data since January 2023

Tracking 16 Simon Data services and regions

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5 incidents in 2025

Frequently Asked Questions

Is Simon Data down today?

Simon Data isn't down. You can check Simon Data status and incident details on the top of the page. IsDown continuously monitors Simon Data official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Simon Data status?

Simon Data is currently operational. You can check Simon Data status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Simon Data outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Simon Data down today or just slow?

Currently there's no report of Simon Data being slow. Check on the top of the page if there are any reported problems by other users.

How are Simon Data outages detected?

IsDown monitors the Simon Data official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Simon Data having an outage right now?

Simon Data last outage was on March 31, 2025 with the title "System outage"

How to check if Simon Data is down?

Why use IsDown to monitor Simon Data instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Simon Data and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Simon Data?

IsDown and DownDetector help users determine if Simon Data is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Simon Data's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Simon Data?

Compared to Simon Data's official status page IsDown offers way more control and visibility over what's going on.

  1. Monitoring not only Simon Data's official status page but also 4,522+ other services

    We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.

  2. We monitor not only official information but also crowdsourced reports

    We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.

  3. Create a status pages or send the data to where you need it

    Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.

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