Check if Simon Data is down, official outages, user-reported issues, and outages map.
Simon Data is working normally
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Simon Data status data.
IsDown has tracked 42 incidents since started monitoring Simon Data status in January 2023. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.
Date | Incident | Duration |
---|---|---|
Mar 31, 2025
01:59 AM CEST
|
Major
We're experiencing an outage. Flows and journeys will be delayed as we repair the impacted system.
|
about 1 hour |
Mar 19, 2025
07:22 PM CET
|
Major
Simon is experiencing impacts to all data pipe refreshes, syncs, and journeys due to the Snowflak...
|
about 3 hours |
Mar 05, 2025
10:17 PM CET
|
Major
We are currently experiencing a service disruption with the Simon Web App and Audience API. We ar...
|
about 1 hour |
Mar 04, 2025
11:56 PM CET
|
Minor
We are currently experiencing a service disruption with the Simon Web App and are investigating t...
|
about 21 hours |
Feb 19, 2025
01:32 AM CET
|
Minor
docs.simondata.com is currently unavailable. We are communicating with our partner on resolution....
|
about 3 hours |
Oct 15, 2024
05:06 PM CEST
|
Major
Sparkpost is experiencing an elevated level of errors and latency on the Transmissions API for so...
|
about 4 hours |
Sep 26, 2024
06:06 PM CEST
|
Major
Simon Data is currently investigating an issue where the Web App may not be accessible by users. ...
|
about 1 hour |
Jul 31, 2024
03:09 AM CEST
|
Minor
The Journeys product is in a degraded state due to an outage of AWS Kinesis, upon which Journeys ...
|
about 22 hours |
Jul 10, 2024
10:11 PM CEST
|
Minor
For Simon Mail customers, it has been identified that the inclusions of a preheader in both the e...
|
about 3 hours |
Apr 25, 2024
05:53 PM CEST
|
Minor
We are currently investigating an issue that is preventing contacts from entering journeys.
|
about 2 hours |
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IsDown aggregates scheduled maintenances for Simon Data. Currently, there are 2 more maintenances scheduled.
Scheduled for October 20, 2025 at 11:00 PM CEST · until 12:00 AM CEST
Simon AI's Journeys infrastructure will be undergoing routine maintenance. During this time, journey processing may be delayed.
Scheduled for October 27, 2025 at 10:00 PM CET · until 11:00 PM CET
We will be undergoing scheduled maintenance during this time.
Component | Status |
---|---|
Simon Web App | OK |
Simon Event Trigger Flows | OK |
Simon Data Pipes | OK |
Simon Data Syncs | OK |
Simon Audience API | OK |
Simon Mail | OK |
3rd Party Email | OK |
3rd Party Push | OK |
3rd Party SMS | OK |
Customer data platform that integrates various communication APIs and tools for targeted marketing, including email, SMS, and app messaging.
Monitoring Simon Data since January 2023
Tracking 16 Simon Data services and regions
5 incidents in 2025
Simon Data isn't down. You can check Simon Data status and incident details on the top of the page. IsDown continuously monitors Simon Data official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Simon Data is currently operational. You can check Simon Data status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Simon Data being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Simon Data official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Simon Data last outage was on March 31, 2025 with the title "System outage"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Simon Data and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Simon Data is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Simon Data's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
Compared to Simon Data's official status page IsDown offers way more control and visibility over what's going on.
We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.
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