Outage in Simon Data
Sporadic 500s in the Web App
Resolved MinorIncident Report
We are actively investigating sporadic 500 level errors that are impacting some users within the web app.
Components affected
Simon Data Simon Web AppTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
16 days ago - at 07/13/2026 03:34PM
The issue with the database has been resolved. Replication was behind due to increased load, which caused unexpected behavior loading some pages within the application.
IDENTIFIED
16 days ago - at 07/13/2026 02:50PM
We've identified an issue with the database and are actively working to remediate it. We are seeing signs of recovery.
INVESTIGATING
16 days ago - at 07/13/2026 01:55PM
We are actively investigating sporadic 500 level errors that are impacting some users within the web app.
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