Outage in Simply Hosting

Network maintenance due to optical fault

Resolved Minor

July 21, 2021 - Started over 4 years ago - Lasted 8 months
Official incident page

Incident Report

Our fibre circuit supplier has an issue with one of the optical paths to our Reading data centre and is periodically removing it from service for testing, and restoring service afterwards. No impact is expected as our network will fail over between the available paths quickly, however the network is at-risk of furter failure for short periods when one circuit is out of service for testing.

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Latest Updates ( sorted recent to last )

RESOLVED over 4 years ago - at 08/04/2021 01:37PM

Our supplier has identified and resolved the cause of this issue. We have monitored these circuits for several days and the issue does appear to be successfully resolved, so we're closing this incident.

INVESTIGATING over 4 years ago - at 07/21/2021 06:02PM

Our fibre circuit supplier has an issue with one of the optical paths to our Reading data centre and is periodically removing it from service for testing, and restoring service afterwards.

No impact is expected as our network will fail over between the available paths quickly, however the network is at-risk of furter failure for short periods when one circuit is out of service for testing.

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