Outage in Sinch

Sinch Service Notification - Legacy Atlas API

Resolved Minor
September 01, 2022 - Started over 1 year ago - Lasted 1 minute
Official incident page

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Outage Details

We are writing to inform you that we are experiencing issues with our Legacy Atlas APIs that is affecting SMPP connections and inbound traffic for QOS. Our engineers are working to resolve this as quickly as possible. Incident Start Time : 2022-09-01 00:10:45 UTC Impact: SMPP binds to the following FQDNs will be down. sms1.mblox.com sms3.mblox.com sms5.mblox.com sms1.cardboardfish.com sms3.cardboardfish.com sms5.cardboardfish.com sms-cloud-1.clxcommunications.com sms-cloud-3.clxcommunications.com QOS customers will experience delayed MOs.
Components affected
Sinch SMPPG (mBlox) Sinch Atlas SMPP (mBlox) Sinch MSIP (mBlox)
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 09/01/2022 01:15AM

We are writing to inform you that we are experiencing issues with our Legacy Atlas APIs that is affecting SMPP connections and inbound traffic for QOS.
Our engineers are working to resolve this as quickly as possible.

Incident Start Time : 2022-09-01 00:10:45 UTC

Impact: SMPP binds to the following FQDNs will be down.
sms1.mblox.com
sms3.mblox.com
sms5.mblox.com
sms1.cardboardfish.com
sms3.cardboardfish.com
sms5.cardboardfish.com
sms-cloud-1.clxcommunications.com
sms-cloud-3.clxcommunications.com

QOS customers will experience delayed MOs.

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