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Stats

18 incidents in the last 7 days

85 incidents in the last 30 days

Last known issue was 1 day ago

Latest Incidents

Resolved DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-34175

Ticket Number :: MNOC-34175 Services:: DI MMS 365 - MM7 Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted Incident Start Date & Time (GMT) : 22 October 2021 20:30 Hrs. If you have any questions or concerns, please send an email to [email protected]

Resolved DI SMS 365| Enterprise Messaging | Delay in delivery of DLR traffic | TT# MNOC-34168

Ticket Number :: MNOC-34168 Services:: DI SMS 365 Description :: Currently, we are observing queues built up for DR traffic within our platform. Few customers may observe a potential delay in delivery of DLR traffic from SDI . We are working at high priority to resolve the issue, and will update on any further improvements Impact :: Mobile Terminating (MT) Traffic: Not impacted Mobile Originated (MO) Traffic: Not impacted DR Notification : Potential delay in delivery Report Manager Access : Not impacted Report Manager Statistics : Not impacted Incident Start Date & Time (GMT) : 22 Oct 2021 17:00 Hrs. If you have any questions or concerns, please send an email to [email protected]

Resolved DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR Traffic towards our partners in United States.

Ticket Number :: NA Services:: DI SMS 365 Description :: Sinch DI Monitoring NOC is currently observing towards our partners in United States. • Our customers may observe potential delay in delivery of traffic bound towards the same. • Sinch DI Support team is currently working on high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made. Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not impacted Extranet : Not impacted Incident Start Date & Time (GMT) : 22-Oct-2021 16:30 Hrs. If you have any questions or concerns, please send an email to [email protected]

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