Ongoing Incident DI SMS 365 | Enterprise Messaging | Potential Delay in delivery of MT, MO and DLR traffic towards Vodafone in Egypt
Ticket Number :: NA Services:: DI SMS 365 Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards Vodafone in Egypt. ...
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Sinch DI Services - SMS 365 Enterprise
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Sinch Latest Incidents
Ongoing Delivery Issue- Bell Canada
Dear Client, We are writing to inform you that we are currently observing intermittent MT, DLR and MO Delays to or from Bell Canada. The matter is currently being investigated. Start Time: 2021-12-01 20:02 UTC Impact: Clients may experience failed or delayed traffic towards Bell Canada. We appreciate your patience while this is being investigated. If you have any questions or concerns please do not hesitate to reach out to [email protected] Sincerely, Sinch
Resolved DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR towards one of our partners in Nigeria.
Ticket Number :: NA Services:: DI SMS 365 Description :: • Sinch DI Monitoring NOC is currently observing connectivity issue with one of our partners in Nigeria. • Some of our customers may observe potential delay in delivery of traffic bound towards the same. • Sinch DI Support team is currently working with high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made. Impact :: Mobile Terminating (MT) Traffic: Potential Delay in Delivery Mobile Originated (MO) Traffic: Potential Delay in Delivery DR Notification : Potential Delay in Delivery Message Manager: : Not Impacted Extranet : Not Impacted Incident Start Date & Time (GMT) : 02 Dec 2021 12:15 Hrs. If you have any questions or concerns, please send an email to [email protected]
Sinch Scheduled Maintenances
DI SMS 365| Operator Services | Application Maintenance | PCR Number # PSD-9374
Services :: DI SMS 365 (SMSX) PCR Number :: PSD-9374 Start Date and Time (GMT):: 03 Dec 2021 07:00 GMT End Date and Time (GMT):: 03 Dec 2021 11:00 GMT Impact Mobile Terminating (MT) Traffic: Potential Delay in Delivery Mobile Originated (MO) Traffic: Potential Delay in Delivery DR Notification: Potential Delay in Delivery Message Manager: Not Impacted Extranet: Not Impacted Description: Digital Interconnect has scheduled a planned maintenance to carry out activities on the internal applications. ` If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
DI MMX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# INC000004433411
Services :: DI MMX 365 Ref Number :: INC000004433411 Start Date and Time (GMT):: 04 DEC 2021 00:00 Hrs. End Date and Time (GMT) :: 04 DEC 2021 04:00 Hrs. Impact: MMX customers using the Sinch MMX transcoding service and sending traffic to 216.64.215.90 will have a disruption for up to a maximum of 60 minutes. All other MMX customers sending traffic to 194.6.14.219 and 194.6.13.226 will not be impacted by this maintenance. Description: We will be performing maintenance operations in our core network that provide connectivity to the Sinch MMX platform If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
DI LTE 365 | Operator Services | 3rd party Network Maintenance | Ref Number# INC000004433411
Services :: DI LTE 365 Ref Number :: IINC000004433411 Start Date and Time (GMT):: 04 DEC 2021 00:00 Hrs. End Date and Time (GMT) :: 04 DEC 2021 04:00 Hrs. Impact: DRA102 will be unavailable for a maximum of 60 minutes. However, traffic will automatically switch to other DRAs (101, 201, 202) and we do not expect any impact during the maintenance Description: We will be performing maintenance operations in our Frankfurt PoP that hosts DRA102. If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
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