Outage in Sinch
Delivery Issue France - Orange
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues specifically affecting Orange network users in France, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident impacted the SMS service in the EMEA region for approximately 2.5 hours before being resolved.
We are currently observing delivery issues in France - Orange
Incident Start Time: 2026-04-02 10:08 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - EMEATrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
26 days ago - at 04/02/2026 12:47PM
This incident has been resolved.
Incident Start Time: 2026-04-02 10:08 UTC
Incident End Time: 2026-04-02 12:35 UTC
INVESTIGATING
26 days ago - at 04/02/2026 10:19AM
We are currently observing delivery issues in France - Orange
Incident Start Time: 2026-04-02 10:08 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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