Outage in Sinch
Delivery Issue Mexico - AT&T
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues specifically affecting AT&T customers in Mexico, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident impacted the SMS - LATAM service component for approximately 1.7 hours from 15:45 UTC to 17:44 UTC on April 23, 2026. The service was fully restored and the incident was resolved by 18:10 UTC the same day.
We are currently observing delivery issues in Mexico - AT&T.
Incident Start Time: 2026-04-23 15:45 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/23/2026 06:10PM
This incident has been resolved.
Incident Start Time: 2026-04-23 15:45 UTC
Incident End Time: 2026-04-23 17:44 UTC
INVESTIGATING
5 days ago - at 04/23/2026 04:28PM
We are currently observing delivery issues in Mexico - AT&T.
Incident Start Time: 2026-04-23 15:45 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Latest Sinch outages
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO, MT and DR || MNOC-63975 - about 23 hours ago
Delivery issue - Telia Sweden - 4 days ago
Delivery issue - Telia Norway - 4 days ago
DI SMS 365 (iSMS) | Operator Services | Potential delay in delivery of MO/MT Messages | TT#MNOC-63953 - 5 days ago
Delivery Issue Uruguay - Antel - 5 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
