Outage in Sinch
Delivery Issue Uruguay - Antel
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues in Uruguay through the Antel carrier, causing delayed or failed message delivery, delayed incoming messages, and missing or late delivery receipts. The incident affected SMS services in the LATAM region and lasted approximately 4 hours from 13:35 to 17:34 UTC on April 23, 2026. The service was fully restored and the incident was resolved.
We are currently observing delivery issues in Uruguay - Antel.
Incident Start Time: 2026-04-23 13:35 UTC
Impact: Delayed or Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/23/2026 07:04PM
This incident has been resolved.
Incident Start Time: 2026-04-23 13:35 UTC
Incident End Time: 2026-04-23 17:34 UTC
INVESTIGATING
5 days ago - at 04/23/2026 04:01PM
We are continuing to investigate this issue.
INVESTIGATING
5 days ago - at 04/23/2026 02:24PM
We are currently observing delivery issues in Uruguay - Antel.
Incident Start Time: 2026-04-23 13:35 UTC
Impact: Delayed or Failed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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