Outage in Sinch
Delivery Issue Mexico - AT&T
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues specifically affecting AT&T networks in Mexico, causing delayed mobile-terminated and mobile-originated messages along with missing or late delivery receipts. The incident impacted the SMS - LATAM service component for approximately 1.6 hours from 07:46 to 09:44 UTC on March 31, 2026. A fix was implemented and monitored before the incident was fully resolved.
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-31 07:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Components affected
Sinch SMS - LATAMNeed to monitor Sinch outages?
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Latest Updates ( sorted recent to last )
RESOLVED
40 minutes ago - at 03/31/2026 09:44AM
This incident has been resolved.
Incident Start Time: 2026-03-31 07:46 UTC
Incident End Time: 2026-03-31 08:13 UTC
MONITORING
about 2 hours ago - at 03/31/2026 08:44AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 2 hours ago - at 03/31/2026 08:12AM
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-31 07:46 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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