Outage in Sinch
Service Outage - Sinch Engage Classic
Resolved MajorIncident Report
Summary AI Generated
Sinch Engage Classic experienced a complete service outage lasting 52 minutes, making the system entirely inaccessible to users. The incident occurred from 09:36 to 11:06 UTC on April 1st, 2026. The issue was resolved after teams implemented a fix and monitored the system to ensure stable restoration of functionality.
We are currently experiencing a complete outage of the Sinch Engage Classic system.
The service is not accessible at this time. Our teams are actively investigating the issue and working to restore functionality as quickly as possible.
We will provide further updates as more information becomes available.
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Latest Updates ( sorted recent to last )
RESOLVED
27 days ago - at 04/01/2026 11:46AM
This incident has been resolved.
Incident Start Time: 2026-04-01 09:36 UTC
Incident End Time: 2026-04-01 11:06 UTC
MONITORING
27 days ago - at 04/01/2026 11:14AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
27 days ago - at 04/01/2026 10:55AM
We are currently experiencing a complete outage of the Sinch Engage Classic system.
The service is not accessible at this time. Our teams are actively investigating the issue and working to restore functionality as quickly as possible.
We will provide further updates as more information becomes available.
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