Outage in Sinch
Delivery Issue US & CA - Minor Networks
Resolved MinorIncident Report
Summary AI Generated
Sinch experienced SMS delivery issues affecting US and Canadian minor networks from 09:07 to 09:54 UTC on March 31, 2026. The incident impacted SMS services including 10DLC, ShortCode, and Canadian ShortCode, causing delayed message delivery, missing delivery receipts, and late delivery confirmations. The service was fully restored after 47 minutes of disruption.
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-31 09:07 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 hours ago - at 03/31/2026 10:19AM
This incident has been resolved.
Incident Start Time: 2026-03-31 09:07 UTC
Incident End Time: 2026-03-31 09:54 UTC
INVESTIGATING
about 3 hours ago - at 03/31/2026 09:34AM
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-31 09:07 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
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