Outage in Sinch

Delivery Issue Mexico - AT&T

Resolved Minor

March 31, 2026 - Started about 2 hours ago - Lasted 32 minutes
Official incident page

Incident Report

Summary AI Generated

Sinch experienced SMS delivery issues with AT&T in Mexico from 06:21 to 06:46 UTC on March 31, 2026. The incident caused delayed mobile-terminated and mobile-originated messages, along with missing and late delivery receipts for the SMS LATAM service. The issue was resolved after 32 minutes of service disruption.

We are currently observing delivery issues in Mexico - AT&T Incident Start Time: 2026-03-31 06:21 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information. If you have any questions, please contact support@sinch.com.

Components affected

Sinch SMS - LATAM

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 03/31/2026 07:08AM

This incident has been resolved.

Incident Start Time: 2026-03-31 06:21 UTC
Incident End Time: 2026-03-31 06:46 UTC

INVESTIGATING about 2 hours ago - at 03/31/2026 06:37AM

We are currently observing delivery issues in Mexico - AT&T

Incident Start Time: 2026-03-31 06:21 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

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