Outage in Sinch

Service degradation - Numbers provisioning on customer dashboard

Resolved Minor
October 10, 2023 - Started 7 months ago - Lasted 41 minutes
Official incident page

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Outage Details

Dear Client, We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com. Incident start time: 2023-10-10 16:30 UTC Incident end time: TBA Impact: Customers may not be able to provision their numbers on dashboard.sinch.com Our engineers are working to restore service as soon as possible. We appreciate your patience and apologize for any inconvenience during this period. Please contact support@sinch.com should you require further information or assistance.
Components affected
Sinch Numbers Administration
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/10/2023 06:35PM

Dear Client,

We are writing to inform you that we are now observing stable performance for the Numbers provisioning on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-10-10 16:30 UTC
Incident end time: 2023-10-10 18:09 UTC

We apologize for any inconvenience this may have caused and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

INVESTIGATING 7 months ago - at 10/10/2023 05:57PM

Dear Client,

We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-10-10 16:30 UTC
Incident end time: TBA
Impact: Customers may not be able to provision their numbers on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.

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