Outage in Sinch

Service degradation - Numbers provisioning on customer dashboard

Resolved Minor
October 12, 2023 - Started 7 months ago - Lasted about 3 hours
Official incident page

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Outage Details

Dear Client, We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com. Incident start time: 2023-10-12 20:07 UTC Incident end time: TBA Impact: Customers may not be able to provision their numbers on dashboard.sinch.com Our engineers are working to restore service as soon as possible. We appreciate your patience and apologize for any inconvenience during this period. Please contact support@sinch.com should you require further information or assistance.
Components affected
Sinch Numbers Administration
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/12/2023 10:40PM

This incident has been resolved.

Incident start time: 2023-10-12 20:07 UTC
Incident end time: 2023-10-12 20:58 UTC

MONITORING 7 months ago - at 10/12/2023 07:47PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 7 months ago - at 10/12/2023 07:36PM

Dear Client,

We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com.

Incident start time: 2023-10-12 20:07 UTC
Incident end time: TBA
Impact: Customers may not be able to provision their numbers on dashboard.sinch.com

Our engineers are working to restore service as soon as possible.

We appreciate your patience and apologize for any inconvenience during this period.
Please contact support@sinch.com should you require further information or assistance.

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