Outage in Sinch

Provisioning API & Whatsapp template management - Degraded performance

Resolved Minor
February 13, 2024 - Started 3 months ago - Lasted 31 minutes
Official incident page

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Outage Details

We are currently experiencing issues with the Provisioning API. Impact: Customers may have issues to make POST or GET to the Provisioning API, and being unable to load Whatsapp templates in the customer dashboard. Incident Start Time: 2024-02-13 10:00 UTC
Components affected
Sinch WhatsApp
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/13/2024 12:09PM

This incident has been resolved

Incident Start Time: 2024-02-13 10:00 UTC
Incident End Time: 2024-02-13 11:55 UTC

INVESTIGATING 3 months ago - at 02/13/2024 11:38AM

We are currently experiencing issues with the Provisioning API.

Impact: Customers may have issues to make POST or GET to the Provisioning API, and being unable to load Whatsapp templates in the customer dashboard.

Incident Start Time: 2024-02-13 10:00 UTC

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