Outage in Soracom

Connectivity issue affecting SORACOM Air for Sigfox (Global Coverage)

Resolved Minor

July 21, 2022 - Started over 3 years ago - Lasted 22 minutes
Official incident page

Incident Report

(English follows Japanese) 現在、グローバルカバレッジの一部の SORACOM Air for Sigfox 通信（アップリンク）に問題が発生しています。エンジニアチームが調査しています。 --- Our engineering team has observed an unusual increase in connection failures (uplink) affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.

Components affected

Soracom Global coverage

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Latest Updates ( sorted recent to last )

MONITORING over 3 years ago - at 07/21/2022 05:53AM

(English follows Japanese)

一部の SORACOM Air for Sigfox (グローバルカバレッジ) で発生していた問題について、現在までに回復傾向を確認しており、通常通りのサービスレベルに戻るまで経過を観察しています。完全な復旧を確認でき次第、あらためてこのページでお知らせいたします。

---

We have confirmed a recovery trend so far, and are monitoring the connectivity issue affecting a part of SORACOM Air for Sigfox (Global Coverage) as it is restored and the service level returns to normal.
We will update this page once we have confirmed full recovery.

INVESTIGATING over 3 years ago - at 07/21/2022 05:35AM

(English follows Japanese)

現在、グローバルカバレッジの一部の SORACOM Air for Sigfox 通信（アップリンク）に問題が発生しています。エンジニアチームが調査しています。

---
Our engineering team has observed an unusual increase in connection failures (uplink) affecting SORACOM Air for Sigfox devices, and is currently investigating the issue.

Latest Soracom outages

Service Issue Affecting Soracom Cloud Camera Services - about 2 years ago

Service issue affecting SORACOM Napter - over 2 years ago

Connectivity issue affecting SORACOM Air (planX3) - over 2 years ago

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