Outage in SparkPost

Elevated 5xx Metrics API error rates and latency for some SparkPost and SparkPost Enterprise customers (US hosted only)

Resolved Minor
December 05, 2022 - Started over 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

We are experiencing an elevated level of errors and latency on the Metrics API for all SparkPost and SparkPost Enterprise customers. Note: This issue does not impact our SparkPost customers hosted in the EU.
Components affected
SparkPost Metrics API - USA
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/05/2022 10:06PM

This incident has been resolved.

MONITORING over 2 years ago - at 12/05/2022 08:53PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING over 2 years ago - at 12/05/2022 08:17PM

We are experiencing an elevated level of errors and latency on the Metrics API for all SparkPost and SparkPost Enterprise customers.

Note: This issue does not impact our SparkPost customers hosted in the EU.

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