Outage in SparkPost

Alerts service outage - EU only

Resolved Minor

January 10, 2023 - Started over 1 year ago - Lasted about 2 hours
Official incident page

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Outage Details

The SparkPost Alerts service is currently down for EU customers. Alerts are not being sent at this time. This does not impact customers in the US

Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 01/10/2023 09:08AM

A fix has implemented and the incident has been closed.

IDENTIFIED over 1 year ago - at 01/10/2023 08:40AM

The issue has been identified and a fix is being implemented.

INVESTIGATING over 1 year ago - at 01/10/2023 08:14AM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 01/10/2023 07:12AM

The SparkPost Alerts service is currently down for EU customers. Alerts are not being sent at this time. This does not impact customers in the US

Latest SparkPost outages

Signals Analytics reports are slow to load - about 6 hours ago

Data processing delays - 1 day ago

SparkPost application (webUI) is slow to load or timing out - 1 day ago

Elevated 5xx Transmissions API error rates and latency for some SparkPost customers (US hosted only) - 9 days ago

Data processing delays for SparkPost customers - US region - 22 days ago

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