Outage in Splunk Cloud

Delayed allow-list changes | CINC-51960 (Degraded Performance)

Resolved Minor
June 13, 2023 - Started 11 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating a reported issue indicating an AWS outage in US-East-1. As a result, customers may experience delays in allow-list changes being processed. Our teams are working with the provider to resolve this issue. Your patience is greatly appreciated and we will provide more updates upon resolution.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/13/2023 11:04PM

This issue has been resolved by the provider. If you believe that you are still impacted by this issue please contact customer support United States and Canada (1.855) SPLUNK.S or (1.855) 775.8657 and reference CINC-51960.

MONITORING 11 months ago - at 06/13/2023 09:46PM

The provider has implemented the fix. During this time we are monitoring the results to confirm resolution and will continue to provide any additional updates once available.

IDENTIFIED 11 months ago - at 06/13/2023 09:36PM

AWS teams continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/13/2023 08:52PM

AWS teams continue to work on a fix for this issue.

IDENTIFIED 11 months ago - at 06/13/2023 08:25PM

We are investigating a reported issue indicating an AWS outage in US-East-1. As a result, customers may experience delays in allow-list changes being processed.

Our teams are working with the provider to resolve this issue. Your patience is greatly appreciated and we will provide more updates upon resolution.

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