Outage in Splunk Cloud

ACS (Admin Config Service) errors | CINC-53834 Major Outage

Resolved Major
October 27, 2023 - Started about 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating a reported issue indicating failures with ACS (Admin Config Service) requests, impacting all Splunk Cloud Platform customers. As a result, customers may experience failures in allow-list changes being processed. We understand the impact this may have on your operations and apologize for any inconvenience.
Components affected
Splunk Cloud Login

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/27/2023 07:36PM

This issue has been resolved.

Teams will now begin their root cause analysis. If you believe that you are still impacted by this issue please contact customer support and and reference CINC-53834.

IDENTIFIED about 2 years ago - at 10/27/2023 07:04PM

We have identified the source of the issue and are currently working on implementing a fix. Impacted customers will continue to experience failures in allow-list changes being processed. Your patience is greatly appreciated and we will provide more updates as we implement the fix.

INVESTIGATING about 2 years ago - at 10/27/2023 06:02PM

We are investigating a reported issue indicating failures with ACS (Admin Config Service) requests, impacting all Splunk Cloud Platform customers. As a result, customers may experience failures in allow-list changes being processed. We understand the impact this may have on your operations and apologize for any inconvenience.

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