Outage in Square United Kingdom

Performance Issues: Pooled Tips and Commissions

Resolved Minor
April 29, 2022 - Started over 3 years ago - Lasted less than a minute
Official incident page

Incident Report

We're currently seeing a delay of approx. 8 hours for pooled tips to appear on timecards and commissions to appear for team members. Please note that Square has successfully captured this information, and it will appear correctly after the delay or once our team has implemented a fix for the issue. Thanks for your patience as we work to resolve this issue.
Components affected
Square United Kingdom Team Management
Latest Updates ( sorted recent to last )
INVESTIGATING over 3 years ago - at 04/29/2022 01:09AM

We're currently seeing a delay of approx. 8 hours for pooled tips to appear on timecards and commissions to appear for team members. Please note that Square has successfully captured this information, and it will appear correctly after the delay or once our team has implemented a fix for the issue. Thanks for your patience as we work to resolve this issue.

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