Outage in sticky.io

Reporting Services Disrupted

Resolved Minor
September 19, 2023 - Started 8 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Our technical teams observed a disruption to our analytics and reporting services. Users may experience long loading times when accessing reports within the sticky.io CRM. At this time other functions like Order-Processing and Subscriptions are NOT impacted. We will provide our next update within 30 min.
Components affected
sticky.io Analytics
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/19/2023 10:01PM

Our technical teams observed a disruption to our analytics and reporting services. Users may have experienced long loading times when accessing reports within the sticky.io CRM. At this time other functions like Order-Processing and Subscriptions were NOT impacted. A fix has been deployed and the issue has been fully resolved.

MONITORING 8 months ago - at 09/19/2023 09:30PM

Our technical teams observed a disruption to our analytics and reporting services. Users may have experienced long loading times when accessing reports within the sticky.io CRM. At this time other functions like Order-Processing and Subscriptions were NOT impacted. A fix has been deployed and the issue has been fully resolved. We continue to actively investigate & monitor all aspects of the platform. We will provide our next update within 30 min.

INVESTIGATING 8 months ago - at 09/19/2023 09:22PM

Our technical teams observed a disruption to our analytics and reporting services. Users may experience long loading times when accessing reports within the sticky.io CRM. At this time other functions like Order-Processing and Subscriptions are NOT impacted. We will provide our next update within 30 min.

Latest sticky.io outages

AWS Outage - 11 months ago
Issue with the Country Code - 11 months ago
Platform Performance Degradation - about 1 year ago
Order Detail Display Issue - about 1 year ago
Scheduled Rebilling Issue - about 1 year ago

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