Outage in Studentnet

SMS MFA to Optus mobiles failing

Resolved Minor
August 21, 2022 - Started over 1 year ago - Lasted about 22 hours
Official incident page

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Outage Details

Investigating about 1 in 5 outbound SMS messages primarily to Optus mobiles are failing to be delivered.
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 08/22/2022 08:50PM

Issue reported as being with Optus mobile phones requiring a fix at Optus end. Fix appears to have been applied.

IDENTIFIED over 1 year ago - at 08/22/2022 02:06AM

Still receiving reports of problems.

MONITORING over 1 year ago - at 08/22/2022 01:48AM

Issue has been identified as a problem with Vodafone. Our sms carrier has advised has been rectified. We will monitor until we are confidant that texts are once again working successfully.

INVESTIGATING over 1 year ago - at 08/21/2022 11:00PM

Investigating about 1 in 5 outbound SMS messages primarily to Optus mobiles are failing to be delivered.

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