Outage in Syngency

AWS service outages affecting Syngency functionality

Resolved Minor
December 08, 2021 - Started almost 4 years ago - Lasted 4 months
Official incident page

Incident Report

Upstream services provided by Amazon Web Services (AWS) are currently experiencing a variety of issues, and are affecting a number of core Syngency functions. Currently, the primary disruption is to image gallery uploads, and we recommend that customers do not attempt to upload gallery images until this issue has been resolved. We will continue to monitor AWS services and review the effects they are having on Syngency's functionality. For more information, please refer to the AWS Service Health Dashboard at https://status.aws.amazon.com/

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Latest Updates ( sorted recent to last )
RESOLVED almost 4 years ago - at 12/08/2021 05:49AM

AWS has resolved the majority of its outages, and we can confirm that Syngency functionality is fully operational.

INVESTIGATING almost 4 years ago - at 12/07/2021 05:40PM

We are continuing to investigate this issue.

INVESTIGATING almost 4 years ago - at 12/07/2021 05:40PM

Upstream services provided by Amazon Web Services (AWS) are currently experiencing a variety of issues, and are affecting a number of core Syngency functions.

Currently, the primary disruption is to image gallery uploads, and we recommend that customers do not attempt to upload gallery images until this issue has been resolved. We will continue to monitor AWS services and review the effects they are having on Syngency's functionality.

For more information, please refer to the AWS Service Health Dashboard at https://status.aws.amazon.com/

Latest Syngency outages

AWS Connectivity Issues - almost 4 years ago
Intermittent access to Syngency platform - about 4 years ago
Service Disruption - over 4 years ago
Intermittent access to Syngency platform and websites - over 4 years ago
AWS issue affecting upload of cropped images, headshots, and slider images - almost 5 years ago

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