Outage in Teamleader

Download links blocked by antivirus (Avast & AVG)

Resolved Minor

October 26, 2022 - Started over 1 year ago - Lasted about 16 hours
Official incident page

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Outage Details

Previews and download from documents seem to be blocked by antiviruses AVG & Avast. We are looking into the issue and are trying to find the root cause and solve this asap. Temporary solution to work with Avast: https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc Temporary solution to work with AVG: https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-scan-exclusions&supportType=home

Components affected

Teamleader

Latest Updates ( sorted recent to last )

INVESTIGATING over 1 year ago - at 10/26/2022 03:09PM

Previews and download from documents seem to be blocked by antiviruses AVG & Avast. We are looking into the issue and are trying to find the root cause and solve this asap.

Temporary solution to work with Avast: https://support.avast.com/en-us/article/antivirus-scan-exclusions/#pc
Temporary solution to work with AVG: https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Antivirus-scan-exclusions&supportType=home

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