Outage in Teampay

Customers Unable to access the Teampay application

Resolved Major
August 30, 2023 - Started over 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

The team is investigating an issue impacting access to the Teampay application. We appreciate your patience, and apologize for any inconvenience.
Components affected
Teampay Slack Application Teampay Web Application
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 08/30/2023 09:20PM

The incident is resolved.

MONITORING over 1 year ago - at 08/30/2023 08:35PM

The team implemented a more durable fix to the issue. Customers are able to access the application. We continue to monitor to ensure there are no further issues.

IDENTIFIED over 1 year ago - at 08/30/2023 07:21PM

We are continuing to work on a fix for this issue.

IDENTIFIED over 1 year ago - at 08/30/2023 06:56PM

Our monitoring has identified some Customers may have intermittent connectivity issues to the application resumed at this time. The team is working on another solution.

MONITORING over 1 year ago - at 08/30/2023 06:24PM

A fix has been implemented and customers are able to access the application. The team continues to monitor to ensure no further issues. Thank you for your patience, and we apologize for the inconvenience.

INVESTIGATING over 1 year ago - at 08/30/2023 06:05PM

The team is investigating an issue impacting access to the Teampay application. We appreciate your patience, and apologize for any inconvenience.

Latest Teampay outages

Intermittent Slack Login Issue - Ongoing Slack Incident - 27 days ago
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Unable to make Purchase Requests - 4 months ago
Users unable to access card details - 8 months ago

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