Outage in Threekit

SSL Certificate Warning in Preview

Resolved Major

April 27, 2023 - Started 12 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We have identified an issue in relation to a certificate rotation which has caused the Preview environment to show a Certificate Error. We are working on resolving the issue.

Components affected

Threekit Configuration Service Threekit Render Service Threekit Preview Threekit AR Service

Latest Updates ( sorted recent to last )

RESOLVED 12 months ago - at 04/27/2023 03:53PM

This incident has been resolved.

MONITORING 12 months ago - at 04/27/2023 03:07PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 04/27/2023 03:06PM

We have identified an issue in relation to a certificate rotation which has caused the Preview environment to show a Certificate Error. We are working on resolving the issue.

Latest Threekit outages

Preview Application Unresponsive and 524 Errors - 5 months ago

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Implementations hosted on our Porter Cluster are unreachable - about 1 year ago

FTS Deployment Notice Sent by Mistake - over 1 year ago

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