Outage in TimeTap

Service Issue: Outbound messaging is delayed in "Queued" status

Resolved Minor
September 08, 2023 - Started 8 months ago - Lasted about 5 hours
Official incident page

Need to monitor TimeTap outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including TimeTap, and never miss an outage again.
Start Free Trial

Outage Details

Delays are currently being seen for outbound messaging sent from the Backoffice. You may see messaging stuck in a "Queued" status. Our development team has identified the cause of these delays and is currently working to resolve this issue and return messaging back to full functionality as quickly as possible. We will continue to update this status page with any new information. You can subscribe to updates on this page as well to be alerted as soon as this incident has been fully resolved.
Components affected
TimeTap Backoffice - US
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/08/2023 06:43PM

This incident has been resolved.

MONITORING 8 months ago - at 09/08/2023 03:42PM

The component that was causing delays in outbound messaging from the Backoffice has returned to a healthy status, and previously delayed messages are now being delivered. We are continuing to monitor these messaging queues throughout today to ensure that outbound messaging has returned to normal functionality.

IDENTIFIED 8 months ago - at 09/08/2023 02:21PM

Delays are currently being seen for outbound messaging sent from the Backoffice. You may see messaging stuck in a "Queued" status.

Our development team has identified the cause of these delays and is currently working to resolve this issue and return messaging back to full functionality as quickly as possible.

We will continue to update this status page with any new information. You can subscribe to updates on this page as well to be alerted as soon as this incident has been fully resolved.

Latest TimeTap outages

Bad Host Clearances Causing 504 Gateway Errors When Accessing TimeTap - 17 days ago
Bad Host Clearances Causing 504 Gateway Errors When Accessing TimeTap - about 1 month ago
Next/Back buttons may not appear on embedded schedulers when set to "Display in Footer" - 2 months ago
Displaying Duplicates of Reasons, Classes and Reason Groups - 7 months ago
Errors when completing tasks in the Backoffice and loading availability on booking sites - 9 months ago

The easiest way to monitor TimeTap and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3155 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE