Outage in Travis CI

Synchronization with GitHub fails

Resolved Minor
December 20, 2022 - Started over 1 year ago - Lasted about 4 hours
Official incident page

Need to monitor Travis CI outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Travis CI, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating the issue. The symptoms are that either adding new repository or installing Travis CI GitHub App from scratch results in repositories not being activated and builds cannot be triggered.
Components affected
Travis CI User Sync
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 12/20/2022 03:44PM

This incident has been resolved.
You may need to reinstall Travis CI GitHub App if you added a new repository or created a new account between 19 December 2022 12:06:34 and 20 December 2022 GMT 13:00:00.

MONITORING over 1 year ago - at 12/20/2022 02:13PM

User synchronization operational. The queue drain was finished at GMT 13:00. We will be monitoring the situation over next hours, looking for any remaining issues caused by the incident. You may need to reinstall Travis CI GitHub App if you added a new repository or created a new account between 19 December 2022 12:06:34 and 20 December 2022 GMT 13:00:00.

MONITORING over 1 year ago - at 12/20/2022 12:11PM

We're draining the pending messages to GitHub API queue. It may take some time before all affected accounts are enabled again.

IDENTIFIED over 1 year ago - at 12/20/2022 11:41AM

The issue has been identified, fix is being implemented.
Adding/activating new repos will not work for now.

INVESTIGATING over 1 year ago - at 12/20/2022 11:30AM

We are currently investigating the issue.
The symptoms are that either adding new repository or installing Travis CI GitHub App from scratch results in repositories not being activated and builds cannot be triggered.

The easiest way to monitor Travis CI and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3153 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime