Outage in Triton Digital

WCM data delayed for Log Collection clients

Resolved Minor

January 25, 2023 - Started about 3 years ago - Lasted 8 days
Official incident page

Incident Report

We are currently investigating an issue affecting Log Collection for Webcast Metrics. This may result in delayed data for January 15th, 2023 onward. Please note that there is no data loss, and our teams are working to resolve the issue as soon as possible. More information to come

Components affected

Triton Digital Webcast Metrics UI Triton Digital Webcast Metrics UI Triton Digital Podcast Metrics UI

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Latest Updates ( sorted recent to last )

RESOLVED about 3 years ago - at 02/02/2023 08:57PM

A fix has been applied. All logs have been processed and data is now visible in the UI. The service is back to running at normal operating parameters.
This incident is considered resolved.

IDENTIFIED about 3 years ago - at 02/02/2023 01:31PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 3 years ago - at 01/25/2023 02:52PM

We are currently investigating an issue affecting Log Collection for Webcast Metrics. This may result in delayed data for January 15th, 2023 onward.
Please note that there is no data loss, and our teams are working to resolve the issue as soon as possible.
More information to come

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