Outage in Triton Digital
New Tap flight modifications not being applied to delivery engines
Resolved Minor
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Outage Details
We have identified an issue affecting New Tap (only) where modifications to flights in the UI are not being taken into consideration by the rest of the delivery chain. The modifications to a flight will save properly in the UI, but will not follow to the rest of the delivery components.
The issue started around 17:30 UTC.
Our team is actively working on producing a fix at the moment.
More information to follow.
Components affected
Triton Digital On-Demand Ad Delivery Triton Digital Live Streaming Ad Delivery Triton Digital TAP UI Triton Digital On-Demand Ad Delivery Triton Digital TAP UI Triton Digital On-Demand Ad Delivery Triton Digital Live Streaming Ad Delivery Triton Digital Live Streaming Ad Delivery Triton Digital Podcast Ad Delivery Triton Digital Podcast Ad Delivery Triton Digital Podcast Ad Delivery Triton Digital TAP UILatest Updates ( sorted recent to last )
RESOLVED
about 2 years ago - at 03/24/2023 06:50PM
This incident is considered resolved.
MONITORING
about 2 years ago - at 03/14/2023 08:27PM
The fix has been successfully applied to the ad delivery platform. Changes to flights are now being properly taken into account and service is back to normal operating parameters. Changes made during the incident are also now applied properly.
Our team will monitor the situation closely.
IDENTIFIED
about 2 years ago - at 03/14/2023 07:47PM
Our team is currently testing a fix in our QA environment. We hope to be able to deploy it to production soon.
More information to come.
IDENTIFIED
about 2 years ago - at 03/14/2023 07:05PM
We have identified an issue affecting New Tap (only) where modifications to flights in the UI are not being taken into consideration by the rest of the delivery chain. The modifications to a flight will save properly in the UI, but will not follow to the rest of the delivery components.
The issue started around 17:30 UTC.
Our team is actively working on producing a fix at the moment.
More information to follow.
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