Outage in Tuff Shed

IM-292 Retail Sales Dashboard in Salesforce not showing accurate data

Resolved Minor
October 09, 2023 - Started 7 months ago - Lasted about 24 hours
Official incident page

IsDown continuously monitors the Tuff Shed status page and multiple sources to provide up-to-date information. Check back with us for the latest Tuff Shed uptime status.

Outage Details

The Retail Sales Dashboard is not loading or showing accurate data, we're investigating this now. As a work around, users can click into a specific report to see the correct data.
Components affected
Tuff Shed Salesforce Platform
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/10/2023 02:22PM

This incident is resolved. Please reach out to IT Support if you have any additional issues.

MONITORING 7 months ago - at 10/09/2023 08:00PM

A fix has been implemented and we're getting reports that the Retail Sales Dashboard is reporting correctly. Please submit a ticket to IT Support if you have further issues.

INVESTIGATING 7 months ago - at 10/09/2023 03:00PM

The Retail Sales Dashboard is not loading or showing accurate data, we're investigating this now. As a work around, users can click into a specific report to see the correct data.

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