Outage in Tuple

Tuple Backend Outage

Resolved Major
January 12, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We're experiencing a large number of requests through our presence service that are overwhelming our web backend.
Components affected
Tuple Web Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 01/12/2024 09:42PM

This incident has been resolved.

MONITORING 4 months ago - at 01/12/2024 08:56PM

Presence service traffic was scaled to zero to allow the backend to stabilize. Things appear to be operational, but we're actively monitoring the situation to ensure the incident is fully resolved.

INVESTIGATING 4 months ago - at 01/12/2024 08:52PM

We're experiencing a large number of requests through our presence service that are overwhelming our web backend.

Latest Tuple outages

Degraded performance - 3 days ago
Web Backend Request Failures - about 2 months ago

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